I want to make an order, do I need to register a member?

Yes. You need.

How do your guy guarantee my merchandise will arrive?(how do I know this is not a scam?)

We have been in this business for more than four years, we honest our business, we prefer to do long time business with every customer. We need to build trust first! We have many orders every day and customers’ shipping information. If you need, please tell us.

What payment method do you accept?

We accept Western Union, Money Gram and Credit Card.

How do you delivery my orders ?

We usually ship out the packages by DHL, EMS etc.We don't assume TARIFF of your custom. We will declare low value as gift.

How long will it take to receive order after payment ?

We will ship out your package according your selected shipping method.

Transportation Schedule:

EMS: 5-12 days

DHL: 4-9 days;

How much is your shipping cost?

If your order value is over $200, we can do FREE Shipping to United Kingdom, United States, France, Australia, Canada, Japan, South Korea, Singapore, Malaysia, Thailand, New Zealand and etc.

When do I get my tracking number ?

As soon as we receive a tracking number from our shipping carrier, we will immediately add that information to your order as well as email it to you. Normally you can receive tracking# in 1-2 days.

I received my tracking number, however it says no records on the carrier website ?

We have the tracking number once shipment released, and then we send tracking# to you. After you get tracking number, you can track shipment on carrier's website. If you cannot see records on the site right away, please try to see records later, because sometimes the carrier input the shipping information slowly. However, we guarantee your package has been on the way when you got tracking number from us.

What is the carrier website to track my order?

If we shipped your order by EMS, you can track your order by the site: http://www.ems.com.cn/english.html

If you are from the following country, you can also track by the below site.

United States: http://www.usps.com

Canada: http://www.canadapost.ca

United Kingdom: http://www.royalmail.com

Australia: http://www.auspost.com

Germany: http://www.gdsk.de/eng/index.html

Switzerland: http://www.swisspost.ch

Spain: http://www.correos.es

New Zealand: http://www.nzpost.co.nz

Finland: http://www.posti.fi

If we shipped your order by DHL, you can track your order by the site: http://www.dhl.com/en.html

What is your complete returns policy?

If you are unsatisfied due to our error or fault, such as wrong size, wrong product, or misrepresentation of the product in any way, I will accept returns at no cost to you.  However, if you would like to return a product due to your error, you will be responsible for shipping fees and a 20% restocking fee.  The product must be returned 100% unworn and in the same condition as it was received. The products better have not seen your ass feet as I only sell 100% unworn products.  Please be responsible in knowing what size you wear and do your research before buying from me. I am not responsible if you bought the wrong size.  I am not responsible if you change your mind.

If you have any further questions, please feel free to contact us.